Salesforce, Inc. has announced its intention to hire over 1,000 employees in order to support the sales push for its new AI product, Agentforce. Agentforce aims to cater to the increasing demand for AI-driven automation in various business functions such as customer service, marketing, and order management.
This new product, which integrates with Salesforce’s Customer 360 platform, allows companies to set up AI agents that are capable of performing tasks autonomously. Initial pricing for Agentforce stands at approximately $2 per agent conversation, and the feedback from customers following its launch has been positive.
CEO Marc Benioff has attributed the decision to expand the workforce to the “amazing momentum” that Agentforce has gained in the market. He also mentioned the positive customer feedback received since the product’s launch just two weeks ago.
Furthermore, in addition to the recruitment plans, Salesforce’s stock has experienced a boost potentially due to a technical signal known as the “Golden Cross.” This signal indicates that the short-term moving average (50-day) has surpassed the long-term moving average (200-day).
Benioff expressed enthusiasm regarding the future of Agentforce and highlighted the “incredible momentum” behind the product. He is confident in Salesforce’s ability to seize new growth opportunities in the field of AI.
As of now, Salesforce shares are trading at $321.94, showing a 3.59% increase, according to Benzinga Pro.
By capitalizing on the growing demand for AI-powered automation, Salesforce is positioning itself as a leader in the industry. The expansion of its workforce for Agentforce reflects the company’s commitment to meeting customer needs and capitalizing on the potential of AI technology. With positive initial customer feedback and the stock’s upward movement, Salesforce is well-positioned to capitalize on the market’s increasing demand for AI-driven solutions.
FAQ:
1. What is Agentforce?
Agentforce is a new AI product developed by Salesforce, Inc. It integrates with Salesforce’s Customer 360 platform and allows companies to set up AI agents capable of performing tasks autonomously.
2. What business functions can Agentforce support?
Agentforce is designed to support various business functions including customer service, marketing, and order management.
3. How much does Agentforce cost?
The initial pricing for Agentforce is approximately $2 per agent conversation.
4. Why is Salesforce hiring over 1,000 employees?
Salesforce is hiring additional employees to support the sales push for Agentforce, which has gained significant momentum in the market. The positive customer feedback received since the product’s launch has driven the need for more workforce.
5. What is the “Golden Cross” that’s mentioned in the article?
The “Golden Cross” is a technical signal indicating that the short-term moving average (50-day) has surpassed the long-term moving average (200-day). It has potentially contributed to a boost in Salesforce’s stock.
Key Terms:
1. AI (Artificial Intelligence) – The simulation of human intelligence in machines that are programmed to think and learn like humans.
2. Agent – In the context of Agentforce, an agent refers to an AI-powered entity that is capable of performing tasks autonomously.
3. Customer 360 – Salesforce’s platform that provides a complete view of customer interactions, allowing companies to better understand their customers and provide personalized experiences.
Suggested Related Links:
– Salesforce
– Salesforce AI and Analytics
